About ABCleanik Privacy Policy
Updated and effective date: July 18, 2025
American Bedding Cleanik (hereinafter referred to as "we", "us" or "our") respects your concerns about privacy and values our relationship with you.
We appreciate your trust in us. We are committed to protecting your privacy, taking all reasonable precautions, and complying with all applicable laws and regulations on the protection of personal data to protect the security and protection of your personal data from misuse. The purpose of this privacy policy is to help you understand the types of personal data we collect from you, how we use and protect your personal data, and your rights and choices.
This Privacy Policy will explain to you the following:
Categories of Personal Data We Collect
Collection of Your Personal Data
Purposes of Collecting Personal Data
Direct Marketing
Using Your Personal Data
Your Rights and Choices
Use of Data in Our Legitimate Interests
Consent
Enforcement of Our Contractual Obligations
Enforcement of Our Legal Obligations
Information Collected by Automated Means
Information Shared and How It Is Shared
Rights of the Data Subject
Retention of Personal Data
Data Protection
Third Party Websites
Child Policy
Modification of Privacy Policy
Contact Us
Categories of Personal Data We Collect
Categories of Personal Data We Collect include, but are not limited to:
Your title, name, gender, telephone number, email address, residential address, mailing address, billing address, delivery address or other contact information, your birthday month and day, your payment or credit card information, username and password, and any other Personal Data you voluntarily provide to us; and
Information about the IP address, real-time location information, browser settings, browsing history, referring website that referred you to our Platform and other Internet records of your computer, mobile phone or other electronic/communication device.
Collecting your personal information
We may obtain personal information about you in different ways, for example:
When you shop with us online or in our physical stores;
When you participate in our events or promotions;
When you apply for or use our membership card or participate in any of our membership or promotional programs;
When you register an account with us;
When you participate in any survey or marketing campaign;
When you log in to visit our website, use our mobile application or visit any of our social media pages;
When you contact us in person, by phone, email or any social media platform to make enquiries or provide information;
When confirming your identity;
When you subscribe to our marketing or promotional materials.
You can choose not to provide us with the requested personal information, but if you choose not to provide it, we may not be able to provide you with our products, services or offers, or you may not be able to log in to our platform or use certain features.
You have the right to request that we provide us with personal information about you and to correct, update or delete such information. If you are resident in the EU, you have additional rights in relation to your personal information, please refer to Section 11 "Rights of Data Subjects".
Purposes for collecting personal data
Your personal data may be used for one or more of the following purposes ("Purposes"):
a. Communicating with you;
b. Verifying your identity and any accounts you have opened with us;
c. Managing any membership or other marketing, promotional offers or corporate activities in which we participate, including providing you with the benefits you have enjoyed;
d. Processing your orders for products or services (e.g. retaining the contents of your shopping cart, making arrangements related to billing, payment, refunds and delivery);
e. Processing and responding to your enquiries, suggestions or complaints;
f. Conducting customer surveys or organizing events for customers;
g. Providing you with customer service;
h. Conducting analysis to help us better understand customer needs and improve the quality of our services and products;
i. Personalizing the content of our shopping websites/mobile applications and social networking/media platforms to give you a better customer experience;
j. Designing specific promotional offers;
k. Conducting advertising activities, including targeted advertising;
l. Conducting direct marketing activities;
m. Fulfilling our obligation to keep records of processing activities
n. To comply with legal, regulatory or compliance requirements, to process inquiries from law enforcement or regulatory agencies or to obtain legal advice; and
o. Any other purpose directly related to any of the above.
We will only collect personal data that is necessary for or directly related to the specified purpose. If we intend to use personal data for other purposes not listed above, we will obtain your consent before using your personal data.
Direct Marketing:
We will use your personal data for direct marketing, including marketing and promotion of American Bedding Cleanik. We will not provide your personal data to third parties for direct marketing purposes. If you wish to unsubscribe from receiving communications related to direct marketing activities, you may contact our customer service department by referring to the methods listed in "Contact Us" below to indicate your choice or request us to change your choice (at no additional charge). If you receive communications related to direct marketing activities by email, please follow the unsubscribe link provided to unsubscribe from receiving messages. For customers in Hong Kong, we will not use your personal data for direct marketing without your consent. We will use your personal data such as name, mobile phone number, email address and/or residential address to inform you of our latest products and/or market promotions.
Use of your personal information:
We will process (including but not limited to collecting, storing, preserving, using, transferring and disclosing) the information you provide in accordance with relevant laws and regulations. We will ensure that your information is secure, accurate and updated and will not be stored for longer than necessary.
Use of information is in our legitimate interests:
We may use your personal information in the interests of safeguarding our interests, but these interests will not override the potential harm to you.
We believe that we have a legal basis to use your personal information, including but not limited to:
Provide services to you, including verifying your identity and any account you have opened with us, managing any membership or other marketing activities, processing your product or service orders and retaining your shopping cart contents, making arrangements related to billing, payment, refunds and delivery, processing and responding to your inquiries, suggestions or complaints, conducting analysis for other purposes, processing your personal information and conducting direct marketing activities within your expectations;
Fulfilling our legal obligations (such as preventing money laundering and counter-terrorism activities);
Helping us further understand the needs of customers and improve the quality of our services;
Ensuring the smooth operation of our services;
Helping to protect the security of our systems and prevent illegal intrusions or cyber attacks; and
Protecting the commercial interests of our shareholders.
Consent:
We may use your personal data with your consent. Your consent is valid only if it is:
Voluntary and without any pressure from us;
You need to know what you are consenting to – we will ensure that you have enough information;
We will obtain your consent for each item – we will avoid asking you for bundled consent so that you know clearly what you are consenting to;
Your consent must be active and proactive – we will obtain your consent in a clear and unambiguous way, such as providing you with a form to fill in.
You have the right to withdraw your consent at any time, and we have provided detailed instructions under "Contact Us" below.
Performing our contractual obligations:
We may use your personal data to perform our contract with you, for example, we need to obtain your credit card and bank account details to process your payment.
Performing our legal obligations:
In addition to performing our contract with you, we may also use your personal data to comply with and perform our legal obligations.
Information collected by automatic means:
Cookies are data stored by your browser on your computer or other Internet-related device when you browse the website. We use cookies for different purposes:
Operationally necessary cookies. These cookies are necessary to allow you to browse our website and its contents, such as logging into the website or protected areas. These cookies cannot be turned off, otherwise the website will not work properly, but these cookies do not store any personal information.
Functional cookies. These cookies are used to enhance your shopping experience. For example, they remember your country selection and previous purchases for your next visit. The information collected by these cookies is anonymous, they are not used to track your browsing activity on other websites, you can choose whether to turn them off.
Targeting cookies. Most of these cookies are provided by third parties. They can record the websites you have visited and track your browsing activity on other websites. Examples of cookies we use in this category include Google Analytics and Adobe Analytics. The information they collect can be shared with other advertising networks for advertising purposes. Similarly, you can disable these cookies.
If you continue without changing your settings, you agree to our use of these cookies on our website.
How to control and delete cookies
You can set your browser to block all or some cookies by clicking on the following links:
Chrome: https://support.google.com/chrome/answer/95647
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/kb/ph21411
Please note that if you change your browser to block certain cookies, you may not be able to access some of our websites, and our other services may not function properly.
In addition to using cookies, we also collect information about you in an automated manner through our mobile applications or online platforms, such as web server logs. Web server logs are records of your activities when you browse websites using your mobile device or personal computer. For example, web server logs can record the keywords you searched or the web links you visited. It can also record your browser information such as IP address and the cookies installed by the server on the browser. Information collected by automatic means can be used for some of our purposes.
Information shared and how to share:
We may disclose or transfer your personal information to American Bedding Cleanik or any third-party service provider or business partner locally or abroad on a limited disclosure basis in order to achieve certain purposes. If personal information is transferred abroad, we will protect your personal information by contract or other appropriate measures, and use your personal information to achieve the purpose in a manner no less stringent than that of your jurisdiction and in accordance with the cross-border data transfer mechanism under the data protection law of your jurisdiction.
We will also disclose or transfer your personal information to other places based on legal or regulatory requirements or when necessary to protect our interests (as permitted by law), such as disclosure to insurance companies due to possible claims.
We also reserve the right to transfer your personal information due to any merger, acquisition or corporate reorganization (as permitted by law).
Data Subject Rights:
You have the right to request a copy of the personal data we hold about you or to correct any inaccurate or incomplete personal data we hold about you. We will act on your request without undue delay and within the time limit of the personal data law in your jurisdiction (subject to any extension period permitted by law). If we refuse your request for access to or correction of your personal data, we will explain to you the reasons for the refusal.
Retention of Personal Data:
We will review the personal data in our possession from time to time. We will not retain your personal data for longer than is necessary to fulfill the purpose for which it was obtained and will delete the personal data as soon as reasonably possible after the purpose has been fulfilled, unless otherwise permitted by relevant laws and regulations.
We will permanently delete your personal data after the expiration of the retention period, but some of your personal data will still be stored in our systems, such as data waiting to be overwritten. For our purposes, such data can no longer be used, in other words, even if the data exists in the electronic system, it cannot be accessed or used by our employees.
Data Protection:
In order to protect and prevent your personal data from accidental, illegal or unauthorized access, we will maintain appropriate measures to ensure the confidentiality and security of your personal data collected and processed by us.
Third-party websites:
This Privacy Policy applies only to us and not to any other third parties (including websites operated by them). When clicking on links and/or advertising banners that connect you to third-party websites or websites of our affiliates, you will be subject to their privacy policies. Although we support the protection of Internet privacy, we will not be responsible for any actions taken by third parties outside our network.
Children's Policy:
Our website and mobile applications are not intended for direct use by persons aged 16 or below. If you are 16 years old or below, you should use our website and mobile applications with your parents or guardians and should not submit any personal information to us.
Modification of Privacy Policy:
We may modify this Privacy Policy from time to time and publish it on our website and mobile platform. You can check this Privacy Policy from time to time to ensure that you are aware of the latest version.
Contact Us:
If you have any questions about this Privacy Policy or want to exercise your right to request and correct your personal information
[Last updated: July 18, 2025]